Early Access: 6 Months Free + 50% off for life
Initdesk
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Support shouldn’t take over your day
AI help desk for product creators & small teams

Start free now

No credit card • 2-min setup

initdesk is a lightweight shared inbox with smart automation and AI‑drafted replies for every support email.

Backed by
NVIDIA Inception Program

Most help desks are expensive, repetitive, and built for large teams

Why pay enterprise prices for a small team?

Typing the same responses again and again

Replying to emails steals hours every week, especially when solo.

Radically simple by design

no training needed
Connect inbox interface

Connect your inbox

No setup headaches. Connect Gmail or any inbox in seconds.

AI helping interface

AI starts helping immediately

It auto-tags emails and drafts replies. Add your content to the AI Assistant to boost accuracy and save even more time.

Review and send interface

You review and just hit send

You stay in control. Approve replies or tweak them with one click.

Read the docs
initdesk messages board

One simple plan*

Perfect for solo founders, bootstrapped teams, and early-stage products

  • Shared inbox
  • Unlimited tickets
  • AI-drafted replies
  • AI auto-tags
  • Knowledge base builder
  • Workflows coming soon
  • Basic reporting & analytics
  • Webhooks

Let initdesk's AI handle the busywork while you focus on building your business.

Create your account

Join now to get 6 Months Free + 50% OFF for life.

*After the soft launch, regular pricing will be $7.40/user + AI usage — no hidden fees

Frequently asked questions

When will initdesk officially launch?
initdesk is in open beta (started in October 2025). We're using this phase to gather feedback and make sure we're solving the right problems. General availability is planned for early 2026.
How does initdesk compare to other help desk solutions?
initdesk was designed specifically for small teams and solo founders, offering all essential features without the complexity and high cost of traditional solutions. Our advanced AI automates much of the manual work, allowing you to manage support with a fraction of the time and cost. You need to keep your internal knowledge base always updated.
Will there be integrations with other systems?
Yes! initdesk already supports webhooks in the Settings panel, and we're actively working on adding native integrations soon. Tell us which tools you'd like to connect—we'd love to hear your ideas and help you save time in your daily workflow.
Do I need technical knowledge to use initdesk?
No! initdesk was designed to be extremely easy to use. Setup takes just a few minutes and requires no technical knowledge. Just connect your email and start using it.
How much will initdesk cost?
During beta, Initdesk is free for the first 6 months, and beta users keep a 50% lifetime discount at launch. You can create an account now—no credit card required. At general availability, pricing is expected to start at $7.49 per seat/month (USD). If you join the beta, your price at launch will be $3.74 per seat/month with the lifetime discount.
Does that price include all features?
Yes. One simple plan includes all core features: AI-drafted replies, ticket management, knowledge base (plain text, PDFs), auto-tagging, workflows, multilingual replies, sentiment analysis, webhooks, and basic reporting. Native integrations are rolling out during the beta. No hidden fees. During the beta, AI usage is free; at launch, a fair-use policy will apply.
Can I cancel anytime?
Absolutely! We don't require long-term contracts. You can cancel your subscription at any time without fees or penalties.